Patient Experience Specialist
1 month ago
**Job Summary**
At Interdent Sa, we are seeking a highly skilled and detail-oriented Customer Service Ambassador to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from the moment they walk in the door.
**Key Responsibilities:**
- Follow established front office procedures to ensure efficient and accurate patient flow.
- Greet patients and visitors, handle incoming calls, and perform general clerical tasks.
- Coordinate patient flow through effective communication with our dental team.
- Assist patients with completing necessary paperwork, setting up accounts, and making charts for new patients.
- Manage our daily schedule, make appointments, and edit as necessary.
- Perform other duties as assigned by our management team.
**Requirements:**
- Front office experience is required, with dental front office experience being a plus.
- Excellent verbal and written communication skills are essential.
- Computer literacy is a must, with QSI experience being a plus.
- Ability to multitask and work in a fast-paced environment.
- Bilingual Spanish is preferred.
**Benefits:**
- Medical, dental, and vision insurance.
- Life insurance.
- 401K plan.
- PTO.
- CE credits.
- Referral bonuses.
- Career opportunities to advance within the company.
**Schedule:**
Full-time, 8 hours a day.
**About Us:**
Interdent Sa is a leading provider of dental services, committed to delivering exceptional patient care and experiences.
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