Telehealth Triage Nurse

5 days ago


Augusta, Maine, United States Fonemed Full time
Job Overview

Fonemed is seeking a skilled Telehealth Triage Nurse to join our team of healthcare professionals. As a key member of our remote nursing team, you will provide high-quality telephone triage and health advice to patients across the United States.

Key Responsibilities
  • Provide expert telephone triage and advice to patients to assist them in making informed medical decisions.
  • Exercise clinical judgment in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients.
  • Promptly complete confidential medical records as per company documentation standards.
  • Provide clear and concise information and direction during patient encounters.
Requirements
  • Part-time work with a commitment of 16-20 hours per week and opportunity to pick up additional shifts when available.
  • Private HIPAA-compliant home office with high-speed internet connectivity (wired/ethernet highly recommended).
  • Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired headset, and high-speed internet).
  • Participation (via telephone or video) in staff meetings.
  • Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements.
Qualifications and Experience
  • Completion of a recognized Nursing program.
  • Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU.
  • An active license in CA is required, along with active compact license in your home state.
  • Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company's request.
  • Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset.
  • Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset.
  • Strong communication skills.
  • Strong clinical assessment skills.
  • Strong computer skills within a Windows environment and keyboarding ability.
  • Bilingual English/Spanish will be considered an asset.
About Fonemed

Fonemed is a leading provider of telehealth services, with over 25 years of experience in the industry. We pride ourselves on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people. If you are looking for an opportunity to practice your nursing skills from home and work for a company that values you, we encourage you to apply.



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