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Patient Experience Liaison

2 months ago

Titusville, Florida, United States Parrish Medical Center Full time
{"Job Title": "Patient Experience Liaison", "Job Summary": "We are seeking a highly skilled and compassionate Patient Experience Liaison to join our team at Parrish Medical Center. As a key member of our patient experience team, you will play a vital role in ensuring that our patients and their families receive exceptional care and support throughout their journey with us.", "Key Responsibilities": "
  • Provide warm and welcoming greetings to patients and their families as they enter our facilities.
  • Communicate effectively with patients and families to understand their needs and concerns, and provide timely and accurate information about their care.
  • Work closely with our care teams to ensure that patients receive seamless and coordinated care.
  • Identify and address potential issues or concerns that may impact the patient experience.
  • Collaborate with our patient experience team to develop and implement strategies to improve patient satisfaction and engagement.
", "Requirements": "
  • High school diploma or equivalent required.
  • One year of experience in customer service or a related field preferred.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Excellent communication and interpersonal skills.
", "Benefits": "
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
", "Language": "en-US"}