Parts Specialist

2 weeks ago

Longview, Washington, United States Bud Clary Auto Full time

{"h1": "Parts Advisor Job Description", "p": "At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

As a Parts Advisor, you will play a crucial role in supporting technicians and customers by facilitating the acquisition of necessary parts and supplies. This position entails achieving monthly sales goals, actively pursuing parts business, and ensuring the seamless management of parts-related transactions.

**Key Responsibilities:**

* Greet customers promptly, obtain vehicle information, and provide friendly assistance.
* Track all incoming and outgoing parts, including locating available parts when the dealership is out of stock.
* Handle parts payment collections and ensure accurate billing through the service department and body shop.
* Package and ship parts to the manufacturer as needed.
* Refer to parts manuals to identify correct parts for vehicles.
* Assist Service Advisors with estimates and part orders.
* Ensure proper handling and storage of parts to prevent damage.
* Prepare invoices for parts that require delivery.
* Order parts accurately and promptly using the company's parts catalog system.
* Maintain high customer satisfaction standards.
* Advise Parts Manager of any unsatisfactory conditions in the department.
* Keep parts areas safe and clean by organizing and storing all parts appropriately.

**Requirements:**

* High School Graduate or GED equivalent.
* Technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
* Must have a valid driver's license and a driving record that meets company standards.

**Language Skills:**

* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Speak effectively before groups of customers or employees.
* Write reports, business correspondence, and procedure manuals.
* Effectively present information and respond to questions from managers, clients, customers, and employees.

**Mathematical Skills:**

* Perform basic arithmetic functions.
* Calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Apply concepts of basic algebra and geometry.

**Work Environment:**

The work environment may vary from an enclosed building to an outdoor setting with uneven surfaces. Reasonable accommodation may be made for individuals with disabilities.

**Equal Employment Opportunity:**

Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

**Location:**

Longview Chevy/Subaru
"}

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