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Night Auditor

2 months ago

Lincoln, Nebraska, United States Holiday Inn Lincoln Southwest Full time

Job Summary:

We are seeking a reliable and detail-oriented Night Auditor to join our team at Holiday Inn Lincoln Southwest. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel.

Key Responsibilities:

  • Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
  • Respond to guest inquiries in a timely and professional manner
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
  • Monitor and maintain inventory of supplies and equipment
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Requirements:

  • Previous experience as a night auditor or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Excellent attention to detail and problem-solving skills
  • Flexibility to work overnight shifts, including weekends and holidays

Benefits:

  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment