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Business Process Improvement Specialist

2 months ago

Wake Forest, North Carolina, United States First Citizens Bank Full time

Job Summary:

First Citizens Bank is seeking a highly skilled Business Analyst II to support the strategic analysis, planning, and implementation of business process enhancements and improvements within the Risk Management organization.

Key Responsibilities:

  • Supports current business plans, processes, and requirements that identify factors impacting the Risk Management organization.
  • Aids in the delivery of strategies and solutions that address identified issues, coordinating business efforts to achieve success.
  • Provides support in creating internal communications for the business.
  • Supports and leads projects, serving as a resource to the Chief Risk Officer.
  • Utilizes expertise to provide guidance, feedback, and direction on complex matters.
  • Aids in the communication of performance results and expected behaviors.
  • Produces reports based on analysis, industry trends, and process capabilities.
  • Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements.
  • Creates specifications, project plans, and other documentation in support of business initiatives.
  • Sources, compiles, and interprets data.
  • Performs data analysis, effectively communicates and providing analysis output.

Requirements:

  • Bachelor's Degree and 3 years of experience in System Support or Analytics.
  • High School Diploma or GED and 7 years of experience in System Support or Analytics.