Security Officer

4 days ago

Kansas City, Missouri, United States Caesars Entertainment Full time
Job Summary

As a Security Drop Officer with Caesars Entertainment, you will play a critical role in maintaining the safety and security of our guests and employees. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide security for the drop process by escorting the drop team throughout the casino to maintain Missouri Gaming Commission regulations.
  • Offer superior service to Harrah's guests by seeking out opportunities to be of service and maintaining highly visible patrols to ensure a safe gaming experience.
  • Assure quality support to other departments to enable them to serve guests more effectively.
  • Maintain public order, enforce safety rules, protect property and assets, and investigate disturbances in the hotel and casino.
  • Secure the drop zones and move guests as needed from the drop zone.
  • Make notifications to surveillance and MGC as needed.
Requirements
  • High school graduate or equivalent.
  • 2 years minimum working experience in the security or police field.
  • Ability to stand for long periods of time.
  • Effective communication (written and verbal).
  • Previous experience working with people.
Physical Requirements
  • Able to walk, work, and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
  • Able to physically restrain adults in excess of 200 pounds.
  • Able to respond calmly in crisis and stressful situations.
  • Able to work independently.
  • Able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
  • Must be able to lift and carry up to 60 pounds.
  • Must be able to push or pull up to 150 pounds.
  • Able to respond to visual and aural cues.
  • Able to speak, read, and understand English.
  • Able to see and also remember the specific details of incidents and persons.
  • Must be able to make rational decisions when handling guests and employees.
  • Ability to tolerate areas containing secondary smoke.
  • Must be able to lift above the head occasionally.
  • Must be able to work in a smoke environment.
  • Able to write legibly to provide accurate report documentation.
Important Notice

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. Must be available to work nights, weekends, and overtime if required.

Licensing and Certification Required: Employees are required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's Kansas City.

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