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Client Support Technician

2 months ago

Phoenix, Arizona, United States LTIMindtree Full time

Company Overview:

LTIMindtree is a premier global technology consulting and digital solutions firm dedicated to empowering businesses across various sectors to innovate and grow by leveraging cutting-edge digital technologies. With a strong partnership with over 700 clients, LTIMindtree combines deep industry knowledge and technological prowess to deliver exceptional competitive advantages, enhanced customer experiences, and impactful business results. Our team of nearly 90,000 skilled professionals operates in more than 30 countries, merging the renowned capabilities of Larsen and Toubro Infotech and Mindtree to tackle complex business challenges and facilitate large-scale transformations.

Position Title: Technical Support Specialist - Bilingual French

Location: Scottsdale, Arizona (Onsite)

Role Overview:

The ideal candidate will possess strong client engagement skills and have experience in client-facing roles. This position requires a willingness to participate in implementation support projects and flexibility for potential onsite and offshore travel.

Key Responsibilities:

  • Engage effectively with clients to ensure their needs are met.
  • Collaborate with team members to deliver high-quality solutions.
  • Demonstrate strategic thinking to influence the company's direction.
  • Exhibit strong communication skills and a collaborative team spirit.
  • Utilize analytical skills to address challenges effectively.

Benefits:

LTIMindtree offers a comprehensive benefits package that may include:

  • Medical, Dental, and Vision coverage.
  • Short and Long-Term Disability Insurance.
  • 401(k) plan with company matching.
  • Life Insurance.
  • Paid time off, including vacation, sick leave, and holidays.
  • Paid parental leave.

Compensation:

The salary range for this position reflects the minimum and maximum target compensation across all US locations. Individual pay will be determined based on various factors, including job-related skills, experience, and education.

Diversity Commitment:

LTIMindtree is an equal opportunity employer committed to fostering a diverse workplace. Employment decisions are made without regard to race, color, creed, religion, sex, gender identity, national origin, age, veteran status, marital status, disability, or any other characteristic protected by law.

COVID-19 Vaccination Requirement:

In compliance with LTIMindtree's COVID-19 vaccine mandate, candidates must provide proof of full vaccination against COVID-19 prior to their start date or submit a request for reasonable accommodation.