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Healthcare Customer Support Specialist

2 weeks ago


Fort Myers, Florida, United States HealthCare Support Full time

Job Responsibilities

  • Claims Processing: Ensure timely reprocessing of Athena claims by updating accounts with new information from patients or physicians, adhering to the guidelines and timeframes set by the insurance carrier.
  • Patient Data Protection: Thoroughly knowledgeable in all HIPAA guidelines to safeguard patient information from unauthorized access.
  • Payment Processing: Process and post payments to accounts on the same day they are received.