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Retail Cashier
3 months ago
Enerbase, a community-focused cooperative, is committed to providing high-quality products and services to its clientele. As a Retail Cashier - Customer Service Specialist, you will play a vital role in ensuring excellent customer interactions at our convenience store. Your contributions will support our mission of serving our members effectively.
In your capacity as a Retail Cashier - Customer Service Specialist, you will be responsible for efficiently processing customer transactions, addressing inquiries, and assisting customers with a friendly demeanor. Maintaining an organized store environment, restocking merchandise, and ensuring product availability will also be key aspects of your role. Additionally, you will actively promote our cooperative's offerings to enhance customer awareness.
At Enerbase, we emphasize a customer-first philosophy and uphold strong cooperative principles. By becoming a Retail Cashier - Customer Service Specialist, you will have the opportunity to help us achieve our objective of providing outstanding service and quality products to our members.
Key Responsibilities- Handle cash transactions, maintain accurate sales records, and provide correct change
- Deliver superior customer service by welcoming clients, answering questions, and resolving concerns
- Ensure the store is clean and organized, restock shelves, and maintain product availability
- Promote cooperative products, services, and special offers to customers
- Operate Point of Sale (POS) systems and other store equipment proficiently
- Work collaboratively with team members to ensure efficient store operations
- Follow safety protocols to maintain a secure environment for everyone
- High school diploma or equivalent
- Previous experience in customer service is advantageous
- Strong communication and interpersonal skills
- Attention to detail in cash handling
- Able to thrive in a fast-paced environment and manage multiple tasks
- Basic computer skills, including familiarity with Point of Sale (POS) systems
- Willingness to work flexible hours, including evenings, weekends, and holidays
Enerbase provides a comprehensive benefits package for full-time employees after a designated period, which includes medical coverage (Blue Cross Blue Shield), dental and vision insurance, company-paid short-term and long-term disability, and life insurance. Employees also receive generous paid time off and holiday pay. We offer flexible scheduling to support various work-life balance needs.