Pharmacy Professional

4 weeks ago

Tucson, Arizona, United States Kroger Full time
Job Summary

As a Pharmacy Professional at Kroger, you will be responsible for creating an outstanding customer experience and inspiring associates to deliver excellent customer service. You will establish and maintain a safe, clean environment that encourages our customers to return. Your goal will be to achieve sales and profit goals established for the department, control all established quality assurance standards and expenses, and properly schedule and staff technicians to meet the needs of the business. You will also monitor all functions, duties, and activities for the department and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities
  • Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
  • Administer vaccines as needed
  • Provide patient counseling and pharmaceutical care to customers
  • Ensure pharmacies comply with all local, state, and federal laws (including HIPAA)
  • Maintain a professional image through personal appearance, conduct, and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards
  • Achieve a thorough knowledge of the trade area, its customers, and its competition
  • Create a positive pharmacy department image through strong service, friendliness, and cooperativeness with customers, associates, and outside vendors
  • Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
  • Maintain proper records, inventory, and security on all scheduled drugs (i.e., controlled substances/narcotics)
  • Follow procedures for handling pharmacy products from authorized sources
  • Ensure all accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are utilized appropriately
  • Establish/maintain all record-keeping practices necessary for legal compliance, company policies, accounting policies, and other requested reports
  • Maintain a clean, neat work area, including work counters, shelves, floors, and the customer counter to present a professional, sanitary, organized image to customers
  • Ensure all product returns are handled in a timely fashion and per company policy
  • Maintain all equipment (e.g., computers, printers, accuracy scanners, and cash registers) to ensure it remains in working condition
  • Maintain and organize all policy manuals, reference books, state laws, and required equipment and verify that all staff is knowledgeable of their use
  • Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
  • Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
  • Bachelor's Degree in Pharmacy
  • Current state pharmacist licensure in good standing
  • Ability to handle stressful situations
  • Knowledge of basic math (counting, addition, and subtraction)
  • Effective oral/written communication skills
About Us
Kroger is a leading grocery retailer with a rich history of innovation and commitment to customer satisfaction. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. With a focus on creating amazing experiences for our customers, communities, and each other, we strive to provide the ingredients you need to create your own recipe for success at work and in life.

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