Insurance Group Customer Support Specialist

3 weeks ago


Corpus Christi, Texas, United States Blue Eagle Insurance Group Full time
Job Overview:

We are looking for a highly skilled Customer Service Representative to join our team at Blue Eagle Insurance Group.

Salary Range:

The estimated annual salary for this role is between $45,000 - $60,000, depending on experience.


Responsibilities:
  • Process customer policy change requests and premium payments.
  • Respond to customer inquiries within a specified timeframe.
  • Document each customer contact in our database.
  • Verify phone numbers, addresses, and email addresses with each customer contact.
  • Maintain strong relationships with our customers to ensure high client retention and product loyalty.
  • Process new policy quote requests and generate quotes according to agency standards.

Requirements:
  • Reliable transportation to commute to and from the office.
  • A positive and enthusiastic attitude.
  • Excellent customer service skills.
  • Able to multitask, follow through, and follow up.
  • Driven and goal-oriented individual.
  • Tactful handling of stressful situations.

Work Environment:

Our office is located on Padre Island in Corpus Christi, Texas, and offers a modern space with a relaxed atmosphere.

We prioritize teamwork and have a business casual dress code.



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