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Health Services Specialist I

2 months ago

Seaside, California, United States Planned Parenthood Mar Monte Full time
Job Summary

We are seeking a highly skilled and compassionate Health Services Specialist I to join our team at Planned Parenthood Mar Monte. As a key member of our healthcare team, you will provide direct patient care and support in various health center areas, including sexual and reproductive health, abortion, prenatal, and family medicine.

Key Responsibilities
  • Provide accurate information to patients regarding Planned Parenthood services, including contraception, options, and funding sources.
  • Contribute to achieving health center productivity goals and demonstrate PPMM customer service standards.
  • Screen financial, medical, and social history with correct documentation of pertinent information.
  • Communicate professionally and accurately about services, payment, and appointment scheduling.
  • Enter accurate patient information into Electronic Practice Management System (EPM) and ensure accuracy of charges and posts charges to EPM for all pay types.
  • Run end-of-day reports as directed by Center Manager and handle patient check-out, calculates and collects fees, solicits contributions, and schedules future appointments.
  • Perform moderately complex lab testing, including pregnancy tests, STI/HIV testing, and phlebotomy/venipuncture.
  • Prepare daily patient lab samples for transfer to appropriate lab(s) and maintain lab logs.
Requirements
  • High School Diploma or General Education Diploma (GED)
  • Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written)
  • General knowledge of Windows-based computer applications and willingness to learn new computer skills
  • Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail, and respect to patients and staff
What We Offer

Planned Parenthood Mar Monte is proud to be an equal opportunity employer and offers a competitive salary and benefits package to our employees.