Telephone Banking Associate
2 weeks ago
- Deliver exceptional customer service to ensure a positive banking experience for all clients.
- Process financial transactions with accuracy and professionalism.
- Identify sales opportunities and guide customers towards suitable banking products.
- Prepare daily cash settlements and perform proof operations.
- Investigate customer accounts and provide follow-up assistance.
- Accept various payment methods.
- Issue money orders, cashier's checks, and traveler's checks.
- Adhere to all relevant laws, regulations, policies, and procedures.
- Carry out additional related tasks as assigned.
- Reliable means of transportation.
- High School Diploma or equivalent.
- Strong communication abilities.
- Meticulous attention to detail.
- Basic proficiency in mathematics and computer usage.
- Capability to adhere to established policies and procedures.
- Previous experience in cash handling or customer service is preferred.
- Must be at least 18 years old.
- Willingness to travel to nearby branches as needed.
- Availability for Saturday shifts is required.
Work Hours: Call-in hours will vary based on business requirements.
Compensation: Competitive salary, 401K plan, tuition reimbursement, banking discounts, and additional benefits.
Physical Demands: The role may require standing, walking, sitting, handling objects, reaching, speaking, hearing, lifting up to 25 pounds, and possessing specific vision capabilities.
Company Overview: Community Bank is an Affirmative Action, Equal Opportunity Employer committed to providing accommodations for individuals with disabilities. Please reach out to the Human Resources Department for any requests.
Salary Range: USD $16.50 to $21.53 per hour.
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