Pharmacy Technician Specialist

4 weeks ago


Troy, Michigan, United States ICONMA Full time

Pharmacy Technician Job Description

**Job Summary:**

We are seeking a highly skilled Pharmacy Technician to join our team at ICONMA. As a Pharmacy Technician, you will play a critical role in supporting our pharmacy operations and providing exceptional customer service to our clients.

**Key Responsibilities:**

* Process Coverage Determination Requests within CMS timeframes
* Communicate all pharmacy benefits both verbally and in writing
* Demonstrate strong attention to detail while multitasking in a high-demand environment

**Required Skills and Experience:**

* Minimum 2 years of experience in pharmacy retail, PBM, hospital, or managed care
* Proficiency in Microsoft programs (Outlook, Excel, Word, Access)
* Knowledge of prescription drug names, therapeutic classes, and claims processing
* Pharmacy Technician Certification (PTCB) preferred

**Preferred Skills and Experience:**

* Medicare Part D experience
* Contact center experience
* Knowledge of CMS/NCQA regulations
* Knowledge of pharmacy claims processing

**Education and Certifications:**

* High School Diploma
* 2 years of college preferred


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