Service Ambassador

3 weeks ago


Tulsa, Oklahoma, United States Malfi Full time

Malfi is seeking an enthusiastic Service Ambassador to join our team. In this role, you will be the first point of contact for guests and play a crucial part in their overall dining experience.

Key Responsibilities:
  • Greet guests with a friendly and welcoming attitude, ensuring they feel valued and appreciated.
  • Effectively manage the seating process, ensuring guests are seated promptly and efficiently.
  • Maintain accurate waiting lists and communicate with the front-of-house team to ensure seamless service.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Assist with administrative tasks, including taking to-go orders and supporting the flow of service.

We estimate the annual salary for this position to be around $30,000 - $40,000 based on industry standards and the location of our restaurant.

Requirements:
  • Prior experience in a customer-facing role, preferably in hospitality.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Able to multitask and work effectively in a fast-paced environment.
  • Professional appearance and a passion for delivering exceptional guest experiences.
Benefits:
  • Health insurance
  • Flexible schedules
  • Employee discounts


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