Senior IT Support Technician

5 days ago


Phoenix, Arizona, United States Alita Care, LLC Full time
Sr. IT Support Technician Job Overview

We are looking for an experienced Sr. IT Support Technician to join our team at Alita Care, LLC. This position requires strong technical skills and excellent communication abilities.

The estimated salary for this position is $70,000 - $100,000 per year, depending on experience.

About the Job:

This role involves providing high-level technical support to our team members, ensuring the smooth operation of our IT infrastructure.

Key Responsibilities:

  • Troubleshooting: Assist in resolving complex technical issues.
  • Network Support: Provide support for Cisco Meraki and Cisco IOS/IOS-XE network devices.
  • System Administration: Assist in the administration of Windows Server 2008 R2 and higher environments.
  • Scripting and Automation: Utilize PowerShell and/or Python for task automation and system management.

Requirements:

  • Education: High school diploma or equivalent required.
  • Certifications: Preferred certifications include Cisco CCT or CCNA, Microsoft Azure Fundamentals, VMware VCP, GISF, Sec+, Net+.
  • Experience: One year of experience in system administration, software development, security operations, or risk & governance preferred.
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