Patient Access Representative
1 week ago
Position Overview
A Key Role in Delivering Exceptional Care
At Children's Hospital Colorado, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a valued member of our staff, you will play a crucial role in providing administrative support and high-level customer service to patients, families, team members, providers, and referring practices.
Key Responsibilities:
- Provide administrative support, including scheduling, registration, and patient reception services.
- Support health insurance management functions, including collecting patient insurance information, documenting payment methods, and collecting copays.
- Obtain and document patient demographic information.
- Receive and place patient calls to schedule appointments, complete registration functions, and route calls as necessary.
- Perform data entry functions, including entering patient demographic information and updates in a medical records system.
- Conduct patient and family rounding to ensure comfort and satisfaction.
- Provide exceptional customer service support and assistance to patients, families, physicians, and internal/external customers.
- Support patient safety by adhering to infection control policies and safety guidelines.
Why Work with Us?
Total Rewards and Benefits
We offer a comprehensive benefits package, including a 403(b) employer match, robust wellness program, and education benefit to help you advance your career.
Total Rewards package
Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance.
Loan Repayment
Children's Hospital Colorado is a qualifying employer for the federal loan repayment program.
Make a Difference
At Children's Hospital Colorado, we know that our team members are the key to delivering exceptional care to our patients. We strive to attract and retain diverse talent because we know that a truly inclusive and equitable workforce will help us provide the best possible care to every child who comes through our doors.
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