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Sales Associate

2 months ago

Atlanta, Georgia, United States Piece of Cake Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Piece of Cake Inc. in Decatur. As a Sales Associate, you will be responsible for providing exceptional service to all customers, increasing store sales, and maintaining a proficient knowledge of all products and retail items.

Key Responsibilities
  • Customer Focus
    • Smile and maintain a positive attitude at all times
    • Greet all customers upon entry to the store and invite them to join the cake club
    • Verify accuracy of all orders before they leave the store
    • Resolve customer issues quickly and deliver a solution to make customers happy
  • Attention to Detail
    • Complete assigned opening and closing duties daily
    • Maintain a clean and inviting store environment
    • Accurately complete all required financial management tools, including cash logs and deposit records
    • Ring and scan all orders with 100% accuracy
  • Product Knowledge
    • Be knowledgeable about all POC products
    • Ask questions if something is unclear and seek out opportunities to learn
    • Provide meaningful feedback to manager and suggestions for improvement
    • Assist in training and development of newer staff members
  • Store Revenue
    • Ask questions of customers and suggest additional retail items when appropriate
    • Maintain fully stocked and organized retail area
    • Maintain fresh supply of samples in the store at all times
Requirements
  • Outgoing and customer-focused
  • Detail-oriented and reliable
  • Flexible with night and weekend availability
  • Ability to work in a fast-paced retail environment
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.