Clinical Support Associate

1 week ago


Greensboro, United States CSL Plasma Full time

About Us

CSSL Plasma is one of the world's largest collectors of human plasma, playing a critical role in ensuring people with rare and serious diseases receive the treatments they need. As a Medical Screener, you will be part of a team dedicated to helping patients around the world.

Job Summary

We are seeking a highly skilled Medical Screener to join our team in [Location]. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  1. Conduct thorough screenings to verify donor suitability for plasma collection.
  2. Educate new donors on the use of therapeutic products made from donated plasma.
  3. Register applicants and transfer donors based on completion of appropriate training and operational needs of the center.
  4. Answer telephone calls and respond to inquiries or transfer calls to appropriate staff members.
  5. Maintain alertness and awareness to any reaction by a donor during or after the pheresis process and notify appropriate staff.
  6. Alert Group Leader or Supervisor of donor flow issues.
  7. Ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs.

Requirements

  • High school diploma or equivalent required.
  • Minimum three months experience in a clerical or customer service related position, preferably in a medical or health provider environment or equivalent combination of education and experience.
  • Able to perform basic math calculations.
  • Ability to understand, remember, and apply oral and/or written instructions.
  • Must be able to see and speak with customers and observe equipment operation.

Working Conditions

  • Fast-paced environment with frequent interruptions.
  • Exposed to hazardous chemicals, extreme temperatures, and blood-borne pathogens.
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

Benefits

We offer an attractive compensation package, including an estimated salary of $45,000 - $60,000 per annum, depending on location and experience. Our comprehensive benefits package includes options for healthcare benefits, company-provided basic life insurance, short- and long-term disability, and paid time off. Please visit https://cslbenefits.com/cslp for more information.



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