Customer Experience Manager
3 weeks ago
Job Overview
">The Senior Customer Service Representative at Rexel USA, Inc. is a key player in ensuring customer satisfaction by handling orders and resolving issues efficiently. This role demands strong communication skills, a focus on results, and the ability to work effectively in a team environment.
">About the Role
">This position requires an individual who can provide world-class customer service, manage multiple priorities, and maintain a high level of professionalism. The ideal candidate will have experience working in a fast-paced customer-facing environment and a proven track record of delivering exceptional results.
">Key Responsibilities
">- Handle customer inquiries, resolve issues, and facilitate orders in a timely manner
">- Develop and maintain relationships with internal stakeholders to drive business growth
">- Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
">Requirements
">- 2+ years of experience in customer-facing roles, preferably in the electrical industry
">- Excellent communication, problem-solving, and conflict resolution skills
">- Ability to work in a dynamic environment and adapt to changing priorities
">Benefits
">Rexel USA, Inc. offers a competitive salary range of $55,000 - $65,000 per annum, based on experience, as well as opportunities for career advancement and professional development.
">About Rexel USA, Inc.
">We are a leading distributor of electrical products and solutions, dedicated to delivering outstanding customer service and driving business success. Our team is passionate about innovation, quality, and customer satisfaction.
">Salary Range: $55,000 - $65,000/year
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