Dunkin' Donuts Sales Associate

3 weeks ago


Elizabethton, Tennessee, United States GPM Full time
Overview

As a Midday/Second Shift Cashier at Dunkin' Donuts, you will be the vibrant, friendly face that boosts our customers' afternoons. You will be responsible for operating the cash register with speed and precision, assisting customers with menu selections, and preparing coffee and other beverages with a touch of delight.

Responsibilities
  • Be the Afternoon Energizer: Provide exceptional customer service and create a welcoming atmosphere.
  • Efficient Transaction Handling: Process orders swiftly and correctly, maintaining a high level of accuracy.
  • Menu Expertise: Assist customers with menu selections, confidently answering questions and making recommendations.
  • Order Accuracy: Process orders with precision, ensuring that every customer receives their order correctly.
  • Beverage Crafting: Prepare coffee and other beverages with a focus on quality and presentation.
  • Spotless Station: Maintain a clean and inviting counter and dining area.
Team Environment
  • Collaborative Engagement: Work closely with the team to foster a positive and respectful work atmosphere.
  • Feedback and Growth: Be open to learning and improving through feedback and coaching.
  • Dependability: Arrive on time and ready for each scheduled shift.
Operations Excellence for Guest Satisfaction
  • Customer Focus: Prioritize guest satisfaction with each interaction.
  • Quick Problem Resolution: Efficiently handle customer concerns or issues.
  • Adherence to Standards: Maintain Dunkin' Donuts' high standards in service and product quality.
Qualifications
  • Enthusiasm for working midday/second shift.
  • Fluent in English, with strong communication skills.
  • Basic math skills for handling cash and transactions.
  • A team-oriented individual ready for a dynamic work environment.
  • Age Requirement: Must be at least 18 years old.
  • Physical Ability: Able to stand for extended periods and lift up to 25 pounds.
  • Tech Proficiency: Comfortable with basic computer and POS system usage.
  • Background Check: Must pass a drug test and criminal background check.

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.


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