Night Auditor

1 month ago

Walton, Kentucky, United States Hampton Inn Richwood, KY Full time
Job Title: Night Auditor - Part-Time

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn Richwood, KY. As a Night Auditor, you will play a critical role in ensuring the accuracy and security of our financial transactions, while providing exceptional service to our guests.

Responsibilities:
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.
  • Provide exceptional service to all hotel guests during their stay.
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
  • Perform additional bookkeeping, administrative, and accounting procedures as required.
Qualifications:
  • Some college is preferred, but a high school diploma or equivalent is required.
  • Flexible overnight hours are required.
  • Great communication and excellent customer service skills are required.
  • Experience in the hospitality industry or guest services is preferred, but not required.
  • Computer proficiency is required; experience with accounting or reservation software is preferred.

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