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Operations Management Trainee

2 months ago

Portland, Oregon, United States Ryder Full time
About Ryder

Ryder is a leading transportation and logistics company that has been in the industry since 1933. We are committed to providing our customers with exceptional service and support.

Job Summary

We are seeking a highly motivated and detail-oriented Operations Management Trainee to join our team. As an Operations Management Trainee, you will be responsible for supporting the shop management process and assisting in cost savings, customer retention, and metric-based initiatives.

Key Responsibilities
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads, ensuring policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Requirements
  • Bachelor's degree required.
  • One (1) year or more customer service with issues resolution experience preferred.
What We Offer

We offer a competitive salary, paid weekly, and a comprehensive benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options. We also offer paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.