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Resort Experience Coordinator

3 weeks ago

Savannah, Georgia, United States Hotel Bardo Savannah Full time
Join Our Team at Hotel Bardo Savannah

We are looking for a friendly and approachable Hotel Front Office Agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for creating a welcoming atmosphere and ensuring a smooth stay.

Your Key Tasks and Responsibilities
  • Offer personalized service to guests, anticipating their needs and preferences
  • Process check-ins and check-outs efficiently, maintaining accurate records
  • Respond promptly to guest requests, resolving any issues or concerns
  • Communicate effectively with management and other departments to ensure seamless operations
  • Manage reservations and VIP guest amenities with precision and attention to detail
  • Stay informed about resort operations, brand standards, and available services
Essential Skills and Qualifications
  • A positive attitude and strong work ethic
  • A passion for delivering exceptional service and a desire to continuously improve
  • Excellent communication and interpersonal skills
  • Ability to multitask and work well under pressure
  • Professional appearance and demeanor
  • Prior experience with property management systems is an asset