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Vehicle Maintenance Specialist

2 months ago

Baytown, Texas, United States Sonic Automotive Full time
Job Overview

At Ron Craft Chevrolet/Cadillac, part of the Sonic Automotive family, we provide a supportive environment for your professional growth. Our network of over 100 dealerships is dedicated to more than just selling vehicles; we are focused on your success and future development.

Compensation: $35-$45/hr based on experience and qualifications

Why Our Team Loves Working Here:

  • Zero health plan premiums for technicians based on tenure.
  • Industry-leading employee retention rates.
  • Award-winning training programs recognized by Training Magazine and Brandon Hall.
  • Opportunities for advancement from entry-level to top-tier positions.
  • Comprehensive benefits package including Medical, Dental, Vision, HSA, 401k with matching, and PTO.
  • Paid time off and training opportunities.
  • Encouragement of teamwork and peer recognition.
  • Exclusive benefits for vehicle purchasing and leasing.
  • Personalized Automotive Concierge Service.
Key Responsibilities

The Automotive Technician is responsible for executing vehicle repairs and maintenance as per dealership and manufacturer standards. This role includes supervising any apprentice technicians assigned.

Core Duties:

  • Receive and process repair orders from the dispatcher.
  • Perform tasks as detailed in the repair order with precision and in line with dealership standards.
  • Diagnose vehicle malfunctions and execute necessary repairs.
  • Coordinate with the parts department to secure required components.
  • Tag and save parts for warranty jobs or customer requests.
  • Inspect vehicles for additional safety or service needs.
  • Communicate with service advisors regarding unnecessary repairs.
  • Inform service advisors promptly if repairs cannot be completed on time.
  • Document all work performed accurately.
  • Conduct road tests on vehicles when necessary or refer to a test technician, ensuring customer vehicles are not used for personal errands.
  • Oversee the work of apprentice technicians as needed.
  • Participate in factory-sponsored training sessions.
  • Stay updated on factory technical bulletins.
  • Ensure customer vehicles are maintained in a clean condition.
  • Maintain a tidy shop environment and account for all dealership-owned tools.
  • Comply with federal, state, and local regulations regarding hazardous waste disposal.
  • Adhere to all company safety policies and report any incidents to management.
Qualifications

Required Qualifications:

  • High Customer Satisfaction Index (CSI) is essential.
  • ASE certification or equivalent manufacturer training.
  • High school diploma or equivalent education.
  • Valid driver's license with a clean driving record.
  • Manual dexterity and good judgment.
  • All applicants must be authorized to work in the USA.
  • Ability to perform duties safely and effectively.
  • Must pass pre-employment screenings including background checks, motor vehicle records, drug tests, and possess a valid driver’s license.

All information will be kept confidential in accordance with EEO guidelines.