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Customer Experience Associate

2 months ago


Hermitage, United States T.J. Maxx Full time

T.J. Maxx East State Street 16148 [Department Manager] As a Customer Experience professional, you'll:

* Take an active role in training and mentoring Associates on front-end principles, ensuring they provide exceptional customer service.

* Train and coach Associates on personalizing the customer experience, promoting loyalty programs, and addressing customer concerns promptly.

* Ensure Associates execute tasks and daily activities efficiently, maintaining a high level of customer satisfaction.

* Collaborate with the team to create a positive and engaging store environment, driving sales and customer loyalty.

Hiring Immediately