Lagoon Operations Host

3 weeks ago


Fort Myers, Florida, United States Brightwater Lagoon Full time

Job Title: Lagoon Operations Host

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Lagoon Operations Host. In this role, you will be responsible for providing exceptional guest service, selling tickets and rental products, and ensuring a safe and enjoyable experience for all visitors.

Responsibilities:

  • Provide excellent customer service and respond to guest inquiries in a timely and professional manner.
  • Sell lagoon tickets, rental products, and activities, and ensure accurate handling of cash and credit transactions.
  • Ensure guests follow company bag check rules and adhere to all safety policies.
  • Assist guests with questions or concerns, both on-site and via phone.
  • Perform other duties as assigned, including assisting in other departments.

Qualifications:

  • High school diploma or equivalent preferred.
  • 1 year of admission experience preferred.
  • Energetic, enthusiastic, and reliable individual with excellent communication skills.
  • Professional manner, discretion, and appearance.
  • Ability to work mornings, nights, holidays, and weekends, with flexible schedule hours.
  • Ability to work outside in all-weather elements and lift up to 50 lbs.

Benefits:

  • Flexible schedule
  • Employee assistance program
  • Employee discount

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