Senior Network Architect

4 weeks ago

San Jose, California, United States OKX Full time
About OKX

OKX is a leading digital asset exchange and blockchain ecosystem that is revolutionizing the world of finance. We are committed to creating a fairer, more transparent, and accessible society through the use of blockchain technology.

About the Opportunity

The IT team at OKX is responsible for providing a seamless and exceptional user experience for all internal users. As a Network Engineer, you will be part of a talented group of professionals who enhance and manage our robust IT infrastructure while ensuring the reliability and scalability of our IT infrastructure and exchange platform.

Key Responsibilities

Design, configure, implement, and maintain network infrastructure including firewalls, switches, access points, VPNs, and security solutions.
     Oversee, maintain, and future-proof global network infrastructure with multiple vendors such as Cisco, Fortinet, and Aruba.
     Support global wide area networks and remote local area networks in multiple locations.
     Act as the subject matter expert of common networking technologies, including TCP/IP, 802.11 WLAN design, 802.11x protocols, campus and data center networks, SD WAN, BGP, OSPF, NAT, PAT, DHCP, RADIUS, VLANs, TFTP, NAC, DNS, CIDR, ARP, ISE, fiber optics, VPN, BGP, ACLs, packet capture/analysis, Netflow, VoIP, encryption, network segmentation, load-balancing, tunneling, filtering, and other network technologies.
     Manage the procurement process for software and hardware, ensuring strategic investment and resource optimization.
     Oversee budget and forecast in respect to network equipment, network related tools, subscriptions, network connectivity recurring charges, hardware/software upgrades.
     Provide technical assistance and support to incoming queries and issues related to computer systems, network connection, software, and hardware and manage escalated technical problems.
     Drive innovations and improvements in IT processes and infrastructure to enhance operational efficiency and reliability.
     Implement technical standards, strategies, specifications, and solutions.
     Lead IT projects from conceptualization to execution, ensuring alignment with strategic objectives and timely delivery.
     Act as point of contact for all IT-related systems in the office, such as VOIP system, video conferencing system, CCTV, access control system, printer, and so on.
     Resolve technical problems in partnership with the broader IT Ops teams for Local Area Networks (LAN), Wide Area Networks (WAN), and Wi-Fi.
     Participate in Global IT initiatives and projects to standardize global network infrastructure and ensure that configuration and maintenance is in alignment with our security compliance and IT security standards.
     Able to think outside the box and be resourceful in troubleshooting all technical issues in regards to hardware, software, networking, and SaaS platform access and connections.
     Create IT knowledge-sharing documents related to office networks, and constantly improve the IT service desk knowledge base.

What We Look For In You

Relevant work experience 7+ years in supporting and implementing complex networks.
     Bachelor degree or above, majoring in IT information systems, Computer Science, Engineering, or Cybersecurity.
     Technical expertise: Expert knowledge of Cisco systems, Fortinet systems, ACL, ISE, SD-WAN, Routing, Switching, wireless technologies (such as Aruba controller and Aruba central).
     High-level and low-level network design, lifecycle management, network capacity planning, site relocation/expansion, packet capture devices for network troubleshooting and problem management.
     macOS knowledge is a MUST. Familiar with Windows, Linux, MS Office suite, Google workspace, Jira, password vault, drive encryption, and other similar applications operation and maintenance.
     Must be self-motivated, and possess the ability to work reliably and responsibly, both independently and in a team environment.
     Good verbal communication, team player, and proactive approach to resolving problems and issues.
     Ability to communicate effectively at all levels of an organization, including executive level management.
     Excellent English language verbal and written communication skills is a MUST; fluency in Mandarin is highly preferred.
     Ability to handle stressful situations and tight deadlines in a fast-paced environment.
     On occasion, you must be able to work flexible hours to participate in virtual meetings outside of normal business hours and to respond to escalations in the event of incidents.

Perks & Benefits

Competitive total compensation package.
     L&D programs and Education subsidy for employees' growth and development.
     Various team building programs and company events.
     Wellness and meal allowances.
     Comprehensive healthcare schemes for employees and dependents.

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