Electronics Specialist

About the Job:

The role of the Senior Service Technician involves delivering expert service, maintenance, and troubleshooting of access control equipment and IP-based video systems. As a highly proactive and skilled individual, you will be responsible for ensuring the optimal performance of these systems, identifying issues, and applying effective resolutions. Your work will involve traveling to client sites to service, repair, and troubleshoot access control equipment and IP-based video systems.

Key Responsibilities:

• Travel to Commercial client sites to service, repair, troubleshoot and detect access control equipment and IP-based video security systems
• Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards
• Apply all necessary documentation for tracking of service related issues
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
• Establish and maintain effective working relationships with both internal and external customers
• Provide phone and on-line remote diagnostic support
• Drive to commercial client sites, with a company issued vehicle, to perform service