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Assistant Manager
2 months ago
About Kumar Management
Kumar Management is a dynamic and growing company that operates a franchise of Taco Bell restaurants. We are committed to providing excellent customer service and a positive work environment for our employees.
Job Summary
The Assistant General Manager is a key member of our restaurant team, responsible for supporting the Restaurant General Manager in ensuring the smooth operation of the restaurant. This includes managing work shifts, maintaining high standards of quality and service, and leading a team of employees to achieve our goals.
Key Responsibilities
- Shift Management
- Ensure that all shifts are staffed and that employees are trained to perform their duties.
- Manage inventory and supplies to maintain optimal levels.
- Monitor and control labor costs to meet budget targets.
- Team Leadership
- Lead and motivate a team of employees to achieve high standards of quality and service.
- Provide coaching and feedback to employees to improve their performance.
- Develop and implement training programs to enhance employee skills and knowledge.
- Customer Service
- Ensure that all customers receive excellent service and that their needs are met.
- Monitor and respond to customer feedback to improve our service standards.
- Financial Management
- Manage the restaurant's finances, including budgeting, forecasting, and reporting.
- Monitor and control expenses to meet budget targets.
Requirements
- Education
- High School Diploma or equivalent required.
- College or university degree preferred.
- Experience
- 1-3 years of supervisory experience in a food service or retail environment.
- Profit and loss responsibility preferred.
- Skills
- Basic personal computer literacy.
- Strong analytical and decision-making skills.
- Ability to work in a fast-paced environment.
- Physical Demands
- Able to stand, walk, and lift up to 50 pounds for 80% of shift time.
- Able to sweep and mop floors, dust shelves, and lift and carry out trash containers.