Sales Floor Team Member

3 days ago


Fountain Valley, California, United States Sam's Club Full time
Job Description: As a Member Experience Associate, you will be responsible for providing exceptional customer service to our members by assisting with purchases, answering questions, and promoting our products and services. You will also maintain a clean and organized store environment, work collaboratively with colleagues to achieve sales goals, and participate in ongoing training and development programs.

Key Responsibilities:
• Provide personalized service to members by assisting with purchasing decisions, processing transactions, and resolving issues
• Maintain a clean and organized store environment, including the sales floor, stockroom, and parking lot
• Work collaboratively with colleagues to achieve sales goals and meet customer needs
• Participate in ongoing training and development programs to enhance skills and knowledge
• Meet or exceed productivity and quality standards while maintaining a positive attitude and high level of energy

Requirements:
• High school diploma or equivalent required; associate's degree or higher preferred
• 1-2 years of retail experience, preferably in customer-facing roles
• Excellent communication and interpersonal skills, with ability to work effectively with diverse groups
• Ability to lift up to 25 pounds, stand for long periods, and move freely throughout the store
• Availability to work a variety of shifts, including mornings, evenings, weekends, and holidays

What We Offer:
• Competitive hourly rate: $17.50-$22.00 per hour (depending on location and experience)
• Opportunities for advancement and professional growth within the company
• Comprehensive benefits package, including medical, dental, and vision coverage
• Paid time off and holidays
• Discounts on merchandise and services
• Ongoing training and development opportunities

About Sam's Club:
• Founded in 1983, Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members.
• With over 600 locations across the United States, Sam's Club is committed to providing excellent customer service and supporting local communities.
• Our team members are passionate about helping members save money and live better lives, and we're looking for individuals who share our values and enthusiasm.
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