Customer Service Manager

4 weeks ago


Hopkinsville, Kentucky, United States PetSmart, Inc. Full time
Customer Service Supervisor Role

As a Customer Service Supervisor at PetSmart, Inc, you will be responsible for delivering exceptional customer experiences through various channels, including telephone, in-person, and online interactions. Your key responsibilities will include responding to customer concerns, maintaining store standards, and promoting a culture of empowerment and inclusivity.

Key Responsibilities:
  • Provide exceptional customer service and support
  • Maintain store standards and lead a culture of empowerment
  • Promote a culture of belonging and inclusivity

About PetSmart, Inc
PetSmart, Inc is a leading pet retailer dedicated to providing a safe and welcoming environment for pets and their owners. As a Customer Service Supervisor, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and promoting a culture of inclusivity and empowerment.
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