Store Team Supervisor

6 days ago


Cookeville, Tennessee, United States Pilot Companies LLC Full time
About the Opportunity

We are excited to offer a Shift Lead position at Pilot Companies LLC, where you can utilize your leadership skills to drive success in our restaurant operations.

As a Shift Lead, you will be responsible for leading a team of cashiers and other restaurant staff to ensure that our customers receive exceptional service and that our kitchen runs smoothly.

This is a challenging but rewarding role that requires strong communication skills, attention to detail, and the ability to multitask. If you have previous experience working in a fast-paced environment and enjoy working with people, this could be the perfect opportunity for you.

Responsibilities include:

  • Balancing and assigning cash registers
  • Daily inventory
  • Providing great customer service
  • Good communications skills
  • Processing returns and refunds
  • Resolving customer complaints
  • Ensuring cashiers are upselling and providing great customer service
  • Maintaining a sanitized and well-organized kitchen
  • Ensuring all food is of the best quality
  • Managing quote times
  • Making sure all employees are doing their assigned task
  • Following all company policies
Requirements
  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints
  • Manager certification is a plus
What We Offer
  • Bonuses for all employees
  • PTO
  • Frequent pay increases
  • Advancement opportunities
  • Tuition reimbursement
  • Flexible schedule
  • Employee discounts

Estimated salary: $55,000 - $75,000 per year, depending on experience.



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