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Chiropractic Clinic Assistant

2 months ago

Midlothian, Texas, United States The Joint Corp. Full time

Job Summary

The Front Desk Coordinator will provide exceptional customer service to members and patients, ensuring a positive experience at The Joint Chiropractic clinics. This role is responsible for greeting members and patients, checking them in, and answering phone calls. The ideal candidate will be driven to climb the company ladder, possess a winning attitude, and have strong phone and computer skills.

Key Responsibilities

  • Provide excellent customer service to members and patients
  • Gain memberships to meet sales goals
  • Greet members and patients upon arrival and check them in
  • Answer phone calls and respond to member inquiries
  • Re-engage inactive members and stay updated on membership options and promotions
  • Support team goals and maintain positive relationships with team members
  • Maintain the cleanliness of the clinic and organization of workspace
  • Present and sell memberships and visit packages
  • Keep management apprised of member concerns and follow manager's policies and procedures

Requirements

  • High school diploma or equivalent (GED)
  • Previous sales experience
  • Strong phone and computer skills
  • Ability to stand and/or sit for long periods of time
  • Ability to lift up to 50 pounds
  • Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY