Customer Service Specialist

1 week ago


Kannapolis, North Carolina, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a Sales Floor Associate, you will play a critical role in ensuring that our members have an exceptional shopping experience.

Your primary responsibilities will include maintaining a clean and organized store environment, helping members with their purchases, and ensuring that there are carts available for them to use. You will also be responsible for providing exceptional customer service to members across the club as needed, including answering any questions they may have, providing recommendations, and resolving any issues that may arise.

You will be the face of our company, and as such, you will maintain a positive attitude by smiling, greeting, and thanking members, as well as maintaining a clean, neat, and member-ready area.

About Our Company

At Sam's Club, we are committed to making saving simple for families and small business owners. We believe that everyone deserves access to quality products and services at affordable prices, and we strive to make that happen every day.

We offer a range of benefits to our associates, including competitive pay, performance-based bonus awards, and other great perks. Whether you're just starting your career or looking for a new challenge, we have opportunities available for you.

Requirements

To be successful in this role, you will need to be able to thrive in a fast-paced environment, be a multi-tasker at heart, and keep member satisfaction as your top priority. You should be able to stand for long periods of time while assisting members quickly and accurately, and be a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.

You will also need to be a team player who is able to work effectively with others, communicate clearly, and provide excellent customer service.

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