Checkout Specialist
2 months ago
Hillsboro, United States
Royalmooretoyota
Full time
Position Overview: The Sales Associate plays a vital role in providing exceptional service to customers at the checkout area.
Key Responsibilities:
- Welcome customers with a friendly demeanor and assist them at the cashier station.
- Calculate and finalize customer bills accurately.
- Process payments through cash, checks, and credit cards, ensuring all transactions are recorded properly.
- Issue change and provide receipts to customers for their purchases.
- Handle returns and process refunds or credit notes as per company policy.
- Perform daily cash drawer reconciliations to maintain financial accuracy.
- Collaborate with department managers to stay informed about new offerings, their benefits, and any pricing adjustments.
- Address customer inquiries regarding services rendered or products purchased, or direct them to the appropriate personnel.
- Manage customer complaints with professionalism and escalate issues to management when necessary.
- Provide administrative support to various departments as required.
- Serve as a backup for the switchboard operator when needed.
- Maintain a polished and professional appearance at all times.
- Ensure the work area is organized and tidy.
- Perform additional tasks as assigned by management.
Join our team at Royalmooretoyota and contribute to delivering outstanding customer experiences