VP of Sales and Customer Experience
4 weeks ago
ONX is a transformative, vertically integrated single-family home developer. Our mission is to provide high-quality and affordable homes with a focus on sustainability and long life. We use our proprietary design/engineering methodology and off-site fabrication technology to dramatically increase the speed of construction. Once built, we take our customers through an advanced, technology-enabled sales and closing experience that is both efficient and comfortable.
Job DescriptionWe are seeking a highly experienced and results-driven VP of Sales and Customer Experience to join our team. As a key member of our leadership team, you will be responsible for leading our sales and customer experience teams to achieve peak community sales and profitability. You will also partner with our business development team to win new businesses and drive growth.
Key Responsibilities- Lead the community sales process, including all on-site sales staffing, review, and support.
- Develop and implement sales strategies to achieve peak community sales and profitability.
- Coach and develop Sales Managers individually, and build a pipeline of future Sales Associates, Consultants, and Administrators.
- Collaborate with division heads to maintain unified strategic direction.
- Work with Marketing to elevate brand awareness and analyze the effects of marketing plans on traffic.
- Monitor Sales activity and create incentives when necessary.
- Meet with stakeholders to align or revise sales strategies.
- 8+ years' experience in housing development and property operations.
- BA or BS is required, Master's degree preferred.
- Minimum 3-5 years at VP level managing regional managers and interfacing with clients.
- Excellent communication skills.
- Minimum of 5 years in homebuilding sales and marketing.
- 5+ years of a successful sales leadership track record.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally manually lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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