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Room Care Specialist

2 months ago


Valley Center, California, United States Harrah's Resort Southern California Full time
Job Overview

EMBRACE A CULTURE OF EXCELLENCE

Are you prepared to be part of a dynamic environment that prioritizes a vibrant culture and exceptional service? At Harrah's Resort Southern California, we are dedicated to crafting extraordinary experiences that engage and inspire. We invite you to contribute your unique spirit to our mission of delivering outstanding hospitality.

This position is responsible for maintaining the cleanliness of guest accommodations and ensuring that every visitor enjoys a pristine and welcoming atmosphere.

Ideal Candidate Profile:

· Previous experience in housekeeping or a related field is advantageous.

· Strong customer service abilities are essential.

· A high school diploma or equivalent is preferred.

Responsibilities of the Guest Room Attendant:

  • Thoroughly clean guest rooms, including vacuuming, dusting, sanitizing bathrooms, and making beds.
  • Ensure guest satisfaction with cleanliness and service quality.
  • Prepare rollaway beds as required.
  • Assist with additional tasks as assigned.

Responsibilities of the Houseperson:

  • Maintain cleanliness in guest room corridors and storage areas.
  • Restock supplies and linens from the warehouse to designated storage areas.
  • Complete special projects as directed by supervisors.
  • Adhere to safety and security protocols.
  • Ability to stand for extended periods.
  • Dispose of waste and manage trash collection.
  • Clean all common areas, including sweeping, vacuuming, and surface cleaning.

Additional Requirements:

· Must navigate casino areas, including stairs and elevated surfaces.

· Capable of lifting and carrying items weighing up to 100 pounds.

· Tolerance for environments with secondary smoke.

· Ability to work in varying temperatures, from hot to cold.

· Proficient in using cleaning equipment and tools.

· Must work effectively in crowded environments.

· Ability to read and understand chemical labels.

· Must perform physical tasks such as bending, reaching, and lifting.

· Proficiency in English is preferred.

· Must handle cleaning chemicals safely without adverse reactions.

Compensation:

Guest Room Attendants - Starting at $20.00 per hour.
Houseperson - Starting at $18.25 per hour.

This description outlines the primary duties and responsibilities associated with the role. Additional tasks may be assigned as business needs evolve. Harrah's Resort Southern California reserves the right to modify this job description as necessary.

Harrah's Resort Southern California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.