Service Technician

4 days ago


San Jose, California, United States NEWT Water Solutions Full time

We are seeking a skilled Service Technician to join our team at NEWT Water Solutions. As a Field Service Technician, you will be responsible for delivering exceptional customer service and ensuring the optimal performance of our customers' water purification systems.

About the Role:

  • Install, maintain and repair water treatment equipment at various field locations.
  • Configure lab unit line-ups and component placement during and after installation.
  • Perform routine maintenance on technology equipment and troubleshoot issues efficiently.
  • Document all installation, service and repair activities in a timely manner.
  • Manage stock of replacement parts and equipment, and ensure accurate inventory levels.
  • Develop strong relationships with customers to drive satisfaction and retention.

Requirements:

  • 2+ years of experience in a related field (water treatment, maintenance, etc.).
  • Possess excellent problem-solving skills and ability to work independently.
  • Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  • Familiarity with industry-specific software and tools is an asset.
  • Demonstrated ability to work in small spaces and lift up to 50 lbs.

What We Offer:

  • A competitive salary of $80,000 - $100,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading provider of water purification solutions.


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