Service Technician
4 days ago
We are seeking a skilled Service Technician to join our team at NEWT Water Solutions. As a Field Service Technician, you will be responsible for delivering exceptional customer service and ensuring the optimal performance of our customers' water purification systems.
About the Role:
- Install, maintain and repair water treatment equipment at various field locations.
- Configure lab unit line-ups and component placement during and after installation.
- Perform routine maintenance on technology equipment and troubleshoot issues efficiently.
- Document all installation, service and repair activities in a timely manner.
- Manage stock of replacement parts and equipment, and ensure accurate inventory levels.
- Develop strong relationships with customers to drive satisfaction and retention.
Requirements:
- 2+ years of experience in a related field (water treatment, maintenance, etc.).
- Possess excellent problem-solving skills and ability to work independently.
- Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders.
- Familiarity with industry-specific software and tools is an asset.
- Demonstrated ability to work in small spaces and lift up to 50 lbs.
What We Offer:
- A competitive salary of $80,000 - $100,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading provider of water purification solutions.
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