Retail Sales and Operations Manager
4 weeks ago
We are seeking a skilled Retail Sales and Operations Manager to lead our sales team at La-Z-Boy Incorporated. As a key member of our management team, you will be responsible for driving store sales goals, promoting in-home design sales programs, and maximizing store promotions and marketing initiatives.
Key Responsibilities:
- Sales Culture and Promotions:
- Drive sales to consistently achieve store sales goals by personally selling furniture and accessories and services offered by La-Z-Boy.
- Collaborate with the Store Manager, Designer, and sales team to promote In-Home Design Sales program and drive store sales.
- Maximize store promotions, marketing initiatives, and grassroots programs.
- Hire, train, and retain high-quality team members who exhibit energy and enthusiasm.
- Celebrate success through effective coaching and recognition.
People Development:
- Train, coach, and develop the sales team on product knowledge and selling skills to achieve store sales goals.
- Create a positive and exciting work environment for all store associates.
- Lead talent development, succession planning, and leveraging new and existing talent.
- Utilize company resources to keep associates up-to-date on product knowledge, selling skills, and operational efficiencies.
- Maintain the highest ethical standards and expectations from the team.
Store Standards / Operations:
- Effectively manage as Manager on Duty (MOD).
- Champion and model the La-Z-Boy selling process (Comfort Process) by overseeing interactions with every client within the furniture gallery.
- Maintain complete awareness of floor activities and be willing to engage in every sale.
- Show urgency, enthusiasm, and excitement with staff and customers.
Estimated Salary: $60,000 - $80,000 per year, depending on experience and location. If you're a motivated professional with a passion for sales and operations, we encourage you to apply.
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