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Retail Supervisor

2 months ago

Raleigh, North Carolina, United States InsideHigherEd Full time

Job Summary

We are seeking a highly motivated and experienced professional to join our team as a Market Supervisor. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, managing daily store operations, and supervising a team of employees.

Key Responsibilities

  • Provide outstanding customer service to all guests, ensuring a positive and welcoming experience in our retail environment.
  • Operate our point-of-sale system, accurately processing transactions and maintaining a high level of cash handling accuracy.
  • Prepare and present food and beverage products consistently, adhering to all recipe and presentation standards while maintaining a clean and safe working environment.
  • Perform daily cleaning tasks to maintain a Grade A sanitation rating, ensuring a clean and healthy environment for our customers and employees.
  • Manage financial paperwork, inventory, and point-of-sale processes, ensuring accuracy and attention to detail.
  • Train and supervise employees, providing guidance and support to ensure a high level of performance and customer satisfaction.
  • Manage transactions, including purchasing and selling products, and maintain accurate records.
  • Perform other duties as assigned to ensure the success of our retail operations.

About Our Company

InsideHigherEd is a leading provider of higher education news, jobs, and resources. We are committed to providing exceptional customer service and creating a positive work environment for our employees.

Requirements

  • High school diploma or equivalent required; demonstrated possession of the competencies necessary to perform the work will also be considered.
  • Previous experience working in a retail or food service environment, preferably in a supervisory role.
  • Ability to work in a fast-paced environment, providing exceptional customer service and maintaining a high level of accuracy and attention to detail.
  • Ability to lift up to 30 pounds and stand for long periods of time.
  • Intermediate computer skills, including the ability to learn new software and systems.

Preferred Qualifications

  • Previous experience working in a similar capacity, preferably in a higher education setting.
  • Supervising or purchasing experience, preferably in a retail or food service environment.
  • Experience working in a team environment, with a focus on customer service and teamwork.

What We Offer

We offer a competitive salary, excellent benefits, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.