Emergency Communications Specialist

3 weeks ago


Saint Peters, Missouri, United States City of St. Peters Full time

Job Title: Emergency Communications Specialist

About the Role:

We are seeking a highly skilled and dedicated Emergency Communications Specialist to join our team. The successful candidate will serve as the primary communications link between the public and emergency services, including police and rangers.

Responsibilities:

  • Receive and prioritize incoming calls for police, rangers, and other emergency services.
  • Dispatch appropriate response resources using the Computer Aided Dispatch (CAD) system.
  • Prioritize calls and dispatch appropriate response resource(s).
  • Monitor and operate alarm systems, Teletype communications, and video/audio equipment.
  • Track personnel and vehicles in real-time, ensuring accurate and clear communication.
  • Maintain detailed records of transmissions and activities according to departmental and FCC guidelines.
  • Enter, update, and manage data in computer databases.
  • Research and provide essential information using computerized databases and other data sources.
  • Monitor individuals in holding cells, booking rooms and secure areas to ensure safety, proper conduct, and medical or other needs using video and audio equipment.
  • Monitors building security by limiting access to entrances.
  • Perform clerical duties to support communication activities.
  • Notify appropriate authorities or departments of issues needing attention after hours.
  • Address and respond to resident and customer inquiries and complaints.
  • Perform all duties in compliance with established City safety standards.

Why This Role?

This role offers comprehensive training and a supportive environment to develop the skills needed for a successful career in emergency communications. As an Emergency Communications Specialist, you will play a pivotal part in helping your community stay safe and connected.

Compensation: The estimated salary range for this position is $45,000 - $60,000 per year, depending on experience and qualifications.



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