Experienced Pest Control Operations Director

3 weeks ago


Kansas City, Missouri, United States Lotus Sales Full time
Job Summary

We are seeking an experienced Branch Manager to join our team at Lotus Sales, a rapidly growing pest control company based in Alabama. This individual will be responsible for overseeing the daily operations of a team of 5 to 7 technicians and driving the company's rapid expansion.

Key Responsibilities
  • Staff Management: Hire, train, and evaluate a team of skilled technicians to provide exceptional customer service.
  • Servicing Homes: Develop and implement strategies to ensure timely and effective quarterly pest control treatments for residential homes.
  • Scheduling: Coordinate routes with technicians to optimize efficiency and customer satisfaction.
  • Customer Service: Respond promptly to customer inquiries and complaints, ensuring a positive experience for all clients.
  • Quality Assurance: Oversee quality assurance programs to guarantee compliance with company procedures and regulatory standards.
  • Site Inspections: Conduct initial site inspections and set up accounts as needed to ensure seamless customer onboarding.
  • Vehicle Maintenance: Manage vehicle maintenance and inspections to ensure fleet readiness and minimize downtime.
  • Inventory Management: Monitor and order inventory to maintain optimal stock levels and prevent stockouts.
Requirements and Qualifications
  • High School Diploma or Equivalent: A strong educational foundation is essential for this role.
  • Alabama Certified Operator License: Must have or obtain this license from the Department of Agriculture and Industries to comply with state regulations.
Benefits and Growth Opportunities

As a startup, Lotus Sales offers significant growth opportunities and a dynamic work environment. Our team has over 30 years of experience in pest control marketing, with a proven track record of success. We anticipate adding approximately 3,000 new customers through targeted marketing efforts and are seeking an experienced leader to drive our expansion.

Compensation

The estimated salary range for this position is $75,000 - $90,000 per year, with opportunities for bonuses and career advancement.



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