Automotive Parts Specialist
5 days ago
We are seeking an Automotive Parts Specialist to join our team at AUDI JLR LOTUS BMW MOTO. As a Service Advisor, you will play a key role in promoting the most innovative parts and accessories available on the market today.
Job DescriptionThis is a dynamic opportunity for a skilled Service Advisor to join our fast-paced environment and work with the latest diagnostic technology. You will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability.
- Estimated salary: $45,000 - $65,000 per year, based on experience
You will provide exceptional customer support via phone and face-to-face interactions, qualify customer problems, and ensure customer approval for all remedial work. Additionally, you will promote our range of vehicle parts and accessories, coordinate internal service work to meet customer commitments, estimate costs and time for work to be carried out, and maintain customer contact for smooth delivery of vehicles.
To succeed in this role, you must have prior experience as a Service Advisor or Service Writer, possess above-average phone and communication skills, and bring a positive attitude to upsell clients on products and services. You should also have excellent follow-up and follow-through skills to ensure client satisfaction.
Benefits:
- Health, dental, vision insurance
- 401k match
- Paid time off
- Growth opportunities
- Paid holidays
- Competitive pay
- Employee discount program
Company Overview:
AUDI JLR LOTUS BMW MOTO is a leading automotive dealership that values its employees and strives to provide exceptional customer service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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