Senior String Instrument Maintenance Specialist

4 days ago


La Marque, Texas, United States Guitar Center Full time

Unlock your passion for music and customer satisfaction as a Senior String Instrument Maintenance Specialist at Guitar Center, where you'll have the opportunity to continually build and increase business through great customer experience and quality work.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. As our senior string instrument maintenance specialist, you will provide top-notch maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

Job Description

We're seeking an experienced and skilled professional who can develop knowledge and skills including product, store operations, sales, and leadership. You will be responsible for providing exceptional customer service, ensuring high-quality repairs, and upholding the standards of Guitar Center's reputation.

Responsibilities
  • Perform routine maintenance and repairs on customer-owned instruments
  • Assist in maintaining store inventory and ensuring high-quality products
  • Provide exceptional customer service, building strong relationships with customers
  • Develop knowledge and skills in product, store operations, sales, and leadership
Requirements

To succeed as our Senior String Instrument Maintenance Specialist, you must possess:

  • Skilled understanding of repairing string instruments
  • Foundational product knowledge on Guitar Center products
  • Able to effectively train learners and communicate information and techniques so that they are retained
  • Excellent customer service skills and ability to build strong relationships
Benefits

We offer a competitive salary and benefits package, including:

  • $45,000 - $60,000 per year (estimated salary based on location)
  • Medical, dental, and vision insurance
  • 401(k) plus company match
  • Mental health support
  • Paid sick/holiday/vacation time
  • Employee discount program
  • Tuition reimbursement options
About Us

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.



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