IT Systems Administrator

7 days ago


Annapolis, Maryland, United States Orion Consortium Full time

Advanced Technical Support


As an Advanced Technical Support Engineer at Orion Consortium, you will provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. This role requires advanced troubleshooting skills and the ability to diagnose complex hardware and software problems. You will also perform root cause analysis for recurring issues and implement permanent fixes to ensure the stability, security, and performance of Windows desktop systems.


System Maintenance and Optimization


You will ensure the stability, security, and performance of Windows desktop systems by applying patches, updates, and configuration changes to maintain compliance and security standards. Additionally, you will monitor system performance and proactively address potential issues to prevent downtime and ensure seamless operation.


Incident and Problem Management


You will manage and resolve high-priority incidents and problems within SLAs, documenting resolutions and creating knowledge base articles to improve future support processes. You will also conduct post-incident reviews to identify improvements and areas for growth.


Collaboration and Project Support


You will work with cross-functional IT teams on projects, providing expertise on Windows desktop environments, and assist in the design and implementation of new technologies and solutions. You will also participate in planning and execution of system upgrades and migrations.


User Support and Training


You will provide guidance and training to Tier 1 and Tier 2 support staff, assisting end-users with complex technical issues and providing advanced troubleshooting. You will also maintain accurate and up-to-date documentation of system configurations, procedures, and support issues.


Mandatory Skills


Proficiency with Active Directory, Group Policy, and network configurations is required. You should also have advanced troubleshooting skills and the ability to diagnose complex hardware and software problems. Windows operating systems (Windows 10, Windows 11) and related technologies are also essential.


Desired Skills


Excellent communication and interpersonal skills are required. Experience with endpoint security solutions, scripting and automation (e.g., PowerShell), system imaging, deployment, and management tools (SCCM, MDT), and knowledge of ITIL framework and best practices are also desirable.


Certification


IAT Level II certification is required, and CompTIA Security+ CE is also necessary. A TS/SCI clearance with a Full Scope Polygraph is required for this role.


Education/Experience


A High School diploma or GED with 15 years of experience or a Bachelor's degree with 10 years of experience is required for this role.



  • Annapolis, Maryland, United States ClearEdge IT Solutions Full time

    About the Role:This System Administrator position at ClearEdge IT Solutions is a fantastic opportunity to work with a team of experienced professionals in the field of IT systems administration. As a key member of our platform team, you will be responsible for providing a great user experience through reliable systems.Responsibilities:- Support the...


  • Annapolis Junction, Maryland, United States ClearEdge IT Solutions Full time

    Role OverviewClearEdge IT Solutions is seeking a skilled System Administrator to join our team.About the PositionWe are looking for a self-motivated and detail-oriented individual to manage and support our technology infrastructure systems, including Microsoft Domain administration, GPO management, VMware/ESXI, Cisco Route/Switch, Firewall Management, and...


  • Annapolis Junction, Maryland, United States BAE Systems Full time

    Job DescriptionThe selected individual will be responsible for maintaining system administration support activities for a large complex network environment with geographically distributed systems.The position entails supporting solutions for system engineering requests that continue to meet operational needs, as well as upgrading and maintaining...


  • Annapolis, Maryland, United States 2HB Incorporated Full time

    Job Title: System AdministratorJob Summary: 2HB Incorporated is seeking a skilled System Administrator to support its government customer in Annapolis Junction. The ideal candidate will have experience in Linux (Red Hat), Saison, and Ansible.Responsibilities:Provide Linux System Administration support for the program.Meet the System Administrator III LCAT...


  • Annapolis Junction, Maryland, United States BAE Systems USA Full time

    Job Summary:BAE Systems, a leading defense, aerospace, and security company, is seeking a highly skilled High-Performance Computing Systems Administrator to provide system administration and support of a large client-server based IT enterprise. The ideal candidate will have a strong background in Unix and NT system administration, including installation,...


  • Annapolis Junction, Maryland, United States BAE Systems Full time

    BAE Systems is seeking a highly skilled systems administrator to maintain system administration support activities for a large complex network environment with geographically distributed systems.Job DescriptionThe selected individual will be responsible for ensuring server and desktop configurations are optimized and running continuously and efficiently....


  • Annapolis Junction, Maryland, United States BAE Systems USA Full time

    Job SummaryWe are seeking a highly skilled Systems Administrator to join our High Performance Computing (HPC) team. The successful candidate will be responsible for the installation, configuration, and maintenance of HPC systems, as well as providing technical support and troubleshooting services.Key ResponsibilitiesInstall, configure, and maintain HPC...


  • Annapolis, Maryland, United States Talent Gravity Full time

    Job DescriptionJob Title: Systems Administrator/EngineerLocation: Annapolis Junction, MDJob Summary: We are seeking a highly skilled Systems Administrator/Engineer to join our team at Talent Gravity. In this role, you will apply systems engineering principles throughout the systems life cycle phases and interact with the Government regarding Systems...


  • Annapolis, Maryland, United States Captivation Software LLC Full time

    Captivation Software LLC is seeking a highly skilled Senior Systems Administrator to join our team. The ideal candidate will have extensive experience in Linux and Windows administration, as well as a strong understanding of networking, OS, and automation technologies.Key Responsibilities:Provide technical leadership and support for daily operations and...


  • Annapolis Junction, Maryland, United States Cornerstone Defense Full time

    Job Title: Enterprise Systems Administrator IVWe are seeking an experienced Enterprise Systems Administrator to join our team at Cornerstone Defense. The ideal candidate will have ten years of demonstrable experience in system administration and support of a large client-server based IT enterprise.Key Responsibilities:Installation, configuration, and...


  • Annapolis, Maryland, United States COMSO Full time

    About COMSOEstablished in 1988, COMSO, Inc. is a recognized woman-owned small business providing exceptional IT systems expertise, software development proficiency, and innovative learning solutions to empower federal government stakeholders. With operations spanning multiple states, we remain committed to delivering top-notch services.Job OverviewWe are...


  • Annapolis, Maryland, United States FLASH Technology Group Full time

    About the RoleWe are seeking a skilled System Administrator II to join our team at FLASH Technology Group.Key Responsibilities:Provide technical support and troubleshooting for network, desktop, and systems hardware and software.Offer guidance to less-experienced professionals.Apply basic diagnostic techniques to identify problems, investigate causes, and...


  • Annapolis, Maryland, United States ARSIEM Corporation Full time

    About ARSIEM CorporationWe cultivate a trusted partnership with our government clients at ARSIEM Corporation. We provide support to multiple agencies across the United States Government, backed by an experienced workforce of qualified professionals committed to delivering exceptional results.As demand increases, we continue to offer reliable and cutting-edge...


  • Annapolis, Maryland, United States Interclypse Full time

    Job OverviewInterclypse is currently seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, this role will be responsible for monitoring and coordinating all data system operations, including security procedures, and liaising with end users. The ideal candidate will ensure that necessary system backups are...


  • Annapolis Junction, Maryland, United States Orion Consortium Full time

    At Orion Consortium, we are seeking an experienced Network Systems Administrator to join our team. This role will involve ensuring the smooth operation of our network infrastructure and managing various system administration tasks.About the RoleThe ideal candidate will have a strong understanding of networking fundamentals, including protocols, devices, and...


  • Annapolis, Maryland, United States LufCo Full time

    Job Opportunity: Senior Systems AdministratorAre you an experienced IT professional looking for a challenging role? LufCo has an exciting opportunity for a Senior Systems Administrator to join our team. In this position, you will be responsible for the implementation, troubleshooting, and maintenance of IT systems, utilizing automation frameworks to improve...


  • Annapolis Junction, Maryland, United States Constellation Technologies, Inc Full time

    Job Title: Systems Administration ExpertJob Summary: We are seeking an experienced IT professional to join our team as a Systems Administration Expert. As a key member of our IT department, you will be responsible for the implementation, troubleshooting, and maintenance of IT systems.Key Responsibilities:Implementation of IT systems, including installation...


  • Annapolis Junction, Maryland, United States Hamdan Resources Full time

    Job Description:Our client is seeking a skilled Systems Administrator to join their team.Key Responsibilities:Provide implementation, troubleshooting, and maintenance support for IT systemsTier 1 and 2 Support:Identify, diagnose, and resolve problems in a timely and efficient mannerDaily Activities:Manage configuration and operation of IT systems, ensuring...


  • Annapolis, Maryland, United States Stratum Networks, Inc. Full time

    Job Description:Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company. We are seeking a talented and passionate Level 3 System Engineer to support one of our clients located in the Annapolis Junction, MD area.Job Requirements:• Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2...


  • Annapolis, Maryland, United States Sagecor Solutions Full time

    SageCor Solutions is seeking a highly skilled High Performance Computing System Administrator to join our team. In this role, you will be responsible for the installation, configuration, and maintenance of complex IT systems, including multi-vendor servers, distributed computing tools, and high-performance storage solutions.The ideal candidate will have a...