Operations Manager

2 days ago


Piedmont, United States SERVPRO of West Greenville County Full time
Job Description

We are seeking a highly skilled Operations Manager to join our team at SERVPRO of West Greenville County - Anderson. The successful candidate will be responsible for managing the restoration division, overseeing day-to-day operations, and ensuring that job schedules and products meet customer quality standards at minimum costs.

Key Responsibilities
  • Oversee the day-to-day operations of restoration crews, including schedules and production levels.
  • Manage tasks and activities of a diverse workforce to ensure jobs are processed within a timely manner.
  • Effectively communicate with restoration staff and delegate duties for each team member.
  • Develop and implement processes to improve performance.
  • Develop employees for opportunities of greater responsibility and improve their abilities, skills, and knowledge through instruction and training.
  • Work with support personnel to ensure all aspects of the job are met to prevent delays in the job process.
  • Ensure strict compliance with all safety procedures and implement safe working procedures in assigned restoration areas.
Requirements
  • Experience in SERVPRO or similar business is highly recommended.
  • Compensation consists of salary and commission upon meeting set goals.
  • High School Graduate or GED Equivalent.
  • Valid Drivers License.
  • 2+ years of management experience.
  • At least one year of restoration industry experience preferred.
  • IICRC certifications preferred.
  • Experience in building a strong team with tangible leadership skills.
  • Strong process and results-driven attitude.
  • Ability to multitask and remain detail-oriented.
  • Must be knowledgeable in relevant computer applications.
Physical Demands
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.

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