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Customer Service Representative

2 months ago

Lebanon, Kentucky, United States Taco Bell Full time
Job Description

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Taco Bell. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Customer Service: Greet and positively engage guests in the restaurant, accurately accept their orders, and process payments.
  • Order Taking and Payment Processing: Take orders accurately and process payments in a timely manner.
  • Guest Inquiries and Concerns: Address and resolve all guest inquiries and concerns in a timely manner.
  • Facility Maintenance: Maintain a safe, secure, and comfortable area for guests and team members.
  • Teamwork: Work well with our Delivery Partners and maintain a clean work environment by completing general clean tasks.

Requirements:

  • Age: Must be at least 16 years of age.
  • Previous Experience: No previous experience required.
  • Transportation: Must have reliable transportation.
  • Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Physical Demands: Must be able to stand for long periods of time and lift up to 50 lbs. with assistance.
  • Interpersonal Skills: Must get along well with coworkers and guests through a positive and friendly demeanor.

What We Offer:

  • Flexible Scheduling: Enjoy flexible scheduling to fit your needs.
  • Employee Discounts: Receive discounts on food and merchandise.
  • Paid Training: Receive paid training to help you succeed in your role.
  • Advancement Opportunities: Opportunities for advancement and career growth.