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Retail Store Manager

2 months ago

Bloomington Minnesota, United States The Normal Brand Full time

The Normal Brand is an expanding apparel retailer that specializes in clothing and accessories, available both online and in numerous locations across the United States.

We are seeking a dedicated, personable, and results-driven Retail Store Manager for our physical store.

Each location offers a distinct experience, emphasizing a clean, energetic, and enjoyable atmosphere. Independent thinking and creativity are crucial.


Key Responsibilities:
  • Our mission is to enhance customers' experiences, promote apparel sales, and foster a fun environment.
  • Inspire, develop, and lead the team to ensure exceptional customer service and drive revenue.
  • Oversee financial performance, including revenue and payroll management.
  • Recruit, hire, and retain a talented store team.
  • Establish and uphold high standards of customer service throughout the store.
  • Build and maintain strong relationships with our guests.
  • Encourage suggestive selling techniques to optimize sales.
  • Monitor inventory levels and communicate replenishment needs effectively.
  • Ensure the store and merchandise meet our brand standards for cleanliness and presentation.
  • Provide constructive feedback to the District Leader regarding business operations.
  • Mentor and develop the team through effective communication.
  • Create efficient staffing schedules based on business needs.
  • Educate and train the team on product knowledge.
  • Participate in regular meetings with peers and the District Leader.
  • Foster a respectful and communicative work environment.
  • Ensure the security of the store.

Requirements:
  • Minimum of 5 years of experience in retail management within the apparel sector.
  • Willingness to learn from feedback and tackle challenges in a dynamic environment.
  • Strong verbal and written communication skills with both HQ and store teams.
  • Strategic thinking and planning capabilities.
  • Self-motivated and goal-oriented.
  • Data-driven with a competitive and positive attitude.
  • Strong understanding of inventory management.
  • Excellent time management and merchandising skills.
  • Personable and approachable demeanor.
  • Proficient in Microsoft Word, Excel, and Google Drive.
  • Ability to quickly adapt to new systems and processes.
  • Change-oriented mindset.
  • Flexible availability, including nights, weekends, and holidays.

Preferred Qualifications:
  • Experience as a multi-unit store manager.
  • 6+ years of retail management experience.
  • Background in the fashion/apparel industry.
  • Passion for enhancing customer satisfaction.
  • Familiarity with Shopify and Shopify POS.
  • Strong ethical standards.
  • Excellent sense of fashion.
  • Self-awareness and interpersonal skills.
  • Experience as an apparel buyer.

Benefits:
  • Competitive salary, paid bi-weekly.
  • Bonus opportunities.
  • Employee discount.
  • Health, dental, and vision benefits available.
  • 401k plan.

Please submit a cover letter along with your resume.